Shipping policy

  • Shipping Area: We currently deliver across Egypt only.

  • Delivery Time: Orders are delivered within 2–7 business days.

  • Shipping Providers: We work with multiple trusted courier companies to ensure fast and reliable delivery.

  • Shipping Fees: A standard shipping fee applies to all orders. Free shipping is available for orders above EGP 3000.

  • Receiving Orders: The order can be received by the customer or anyone on their behalf at the provided address.

  • Delays or Lost Packages: In case of delay or loss, customers can choose between a full refund or a replacement shipment (subject to product availability).

  • Packaging: All items are packed securely to ensure they arrive in perfect condition.